Canon PIXMA MP760 Manual de servicio

PIXMA MP760SERVICEMANUALCanonCopyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. w

1 - 3 (3) Periodic replacement parts Adjustment Timing Purpose Tool Approx. time None (4) Replacement consumables Adjustment Timing Purpo

1 - 4 1-3 Product Life (1) Main body Specified print volume (a), (b), or the years of use (c), whichever comes first. (a) Scanning Section: 15,000 pag

1 - 5 1-5 Serial Number Label Location On the right side of the backside in the bottom case (close to the rating plate) Figure1-1 Serial Number La

1 - 6 2. LIST OF ERROR DISPLAY / INDICATION User error messages Look for the applicable error message and execute the appropriate countermeasures. Err

1 - 7 Note: This error message means the same as service error codes ##338 and ##340. When this error occurs in this model, it is not treated as a

1 - 8 “Error during scanning memory card. Pull the card and turn the machine off and on.” Cause: Data in the memory card cannot be accessed. Solution

1 - 9 2-2 New Error Codes and Recovery Methods Those error codes that have been added starting with the product and those error codes for which remed

1 - 10 ##355 Lit-up motor for CD-R print malfunctioned Cause: In performing a CD-R print, the motor to lift up the carriage shaft is malfunctioned. So

1 - 11 ##362 Motor driver malfunctioned error Cause: The motor driver is malfunctioned due to heating, etc. Solution: (1) To reboot, press [OK] butto

1 - 12 Symptom Solution Remarks The paper is not feed properly. (The Paper feed motor does not run.) 1) Check the connection from the sheet feed

PIXMA MP760 SERVICE MANUAL REVISION 0 PIXMA MP760 H12-4602 120V USA PIXMA MP760 H12-4603 230V EMB PIXMA MP760 H12-4604 230V G

1 - 13 Symptom Solution Remarks • The printer does not at all. • Printing stops midway. • Certain colors are not printed. (1) Remove the printhead

1 - 14 Symptom Solution Remarks Nothing is printed. (1) Check the connection between the contact sensor and SPCNT board (JCCD1). (2) Replace the S

1 - 15 Missing dotsUnstable printing Splashed dots Figure1-2 Defective Pattern (Sample)

1 - 16 3. REPAIR 3-1 Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Notes on replacement*1Adjustment / settings O

1 - 17 Service part Notes on replacement*1 Adjustment / settings*2 Operation check LIFT CAM SHAFT (HY7-2902) - Grease application to the sliding po

1 - 18 Figure1-3 Solenoid Cam Gear Figure1-4 LEFT COVER Figure1-5 RIGHT COVER The following photos show the left and the right cover claws.

1 - 19 3-2 Special Notes on Repair Servicing 3-2-1 Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harne

1 - 20 (2) SPCNT BOARD ASS’Y wiring Figure 1-8 SPCNT BOARD ASS’Y wiring SPCNT BOARD (JPSU1) - POWER SUPPLY UNIT SPCNT BOARD (JSOL1

1 - 21 (3) RELAY BOARD ASS’Y wiring Figure1-9 RELAY BOARD ASS’Y wiring (4) POWER SUPPLY UNIT wiring Figure1-10 POWER SUPPLY UNIT wiring

1 - 22 3-3 Adjustment / Settings 3-3-1 PAPER FEED MOTOR Adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1)

Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified per

1 - 23 (a) (b) (c) ASF ARM LOCK LEVER (d) CAPPING (3) Install the LEFT GEAR 1 by aligning it on the cutout of the CR SHAFT CAM R. Figu

1 - 24 3-3-3 Positioning in LIFT CAM SHAFT ASS’Y adjustment (1) Remove the PRESSURE ROLLER SPRING from the hook of the chassis, and apply it to th

1 - 25 3-3-4 SOLENOID CAM location (1) Install the spring so that the Short end of the spring is at the top and the Long end of the spring is at the b

1 - 26 3-3-6 Applying White Sheet (1) Rib bumps are provided on the right side and the bottom side of the FAU (Film Adapter Unit) Protective Sheet

1 - 27 NG Example: The edges of the white sheet are located on the scanner top cover. Figure1-19 Location confirmation to apply the white sheet (

1 - 28 3-3-7 Grease application Figure 1-20 Grease application1 (1)(9) (10)(2) (3) (4) (2) (8)

1 - 29 Figure 1-21 Grease application2 Part name Where to apply grease / oil Grease / oil name Grease / oil amount 1 Entire surface the CAR

1 - 30 3-3-8 Waste ink counter setting When the SPCNT board ass'y is replaced, check the amount of the waste ink capacity before the replaceme

1 - 31 Date DisplayYYYY/MM/DD* MM/DD/YYYY* DD/MM/YYYYMemory Card Protect * OnOFFSlide Show * FastFine(USA) (EUROPE)Languages Selection * ENGLISH *ENG

1 - 32 [FILM][Menu]Color Negative FilmSingle-photo PrintBlack & White Negative Multi-photos PrintColor Positive FilmPrinting All Photo Special P

I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA MP760: Part 1: Maintenanc

1 - 33 3-5. SERVICE SWITCHES 3-5-1 Hardware Switches There is no service hardware switch on the Circuit board. 3-5-2 Service Data Setting Service dat

1 - 34 3-5-3 Service Data Registration / Setting Method Service data can be registered/set by the following operations: (1) User data mode selection

1 - 35 3-5-4 Service Data Flowchart #1 SSSWBitService DataError managementNot usedNot usedNot usedNot used Scan condition settingsNot usedNot usedNo

1 - 36 #5 TYPE(Type setting)U.S.A.EUROPEU. K.SWEDENSWISSAUSTRIADENMARKNORWAYHOLLANDBELGIUMAUSTRALIAFINLANDN. Z.ITALYSPAINPORTUGALIRELANDHONG KONGCYG

1 - 37 #7 PRINTER(Printer function settings)#1 SSSWSW01SW06SW07~20:SW20Not usedNot usedNot usedLeading edge marginTrailing edge margin (Black printin

1 - 38 #8 CLEAR#9 ROMTEL USER SWSERVICE SWNCUSERVICE DATAREPORTCOUNTERALLDialling data initializationUser data and service data #1 to #3 initializati

1 - 39 3-5-5 Explanation of service data a) SSSW (Service Soft Switch settings) The items registered and set by each of these switches comprise 8-bit

1 - 40 3-5-6 New SSSWs/parameters added to this model #1 SSSW (service soft switch setting) SW01 (service soft switch 01: error management) Bit Fu

1 - 41 #7 PRINTER (printer function settings) 2. NUMERIC PARAM. No. Function Selecting range Default setting 05 Trailing edge margin

1 - 42 3-5-7 SSSW Default Setting TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIA#1 SSSW SW01 00000000 00010000 00010000 00010000 00010000 00010

II. TABLE OF CONTENTS Part 1: MAINTENANCE 1 - 1 1. MAINTENANCE 1 – 1 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Re

1 - 43 TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIASW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000

1 - 44 TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND#1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010001 SW02 00000000

1 - 45 TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 0000

1 - 46 TYPE N.Z ITALY SPAIN PORTUGAL IRELAND HONG KONG#1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 000000

1 - 47 TYPE N.Z ITALY SPAIN PORTUGAL IRELAND HONG KONGSW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00

1 - 48 TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000

1 - 49 TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 0

1 - 50 TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN #1 SSSW SW01 00010000 00010000 00010000 00010000 00000000 00010000 SW02 00000000

1 - 51 TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN SW31 00000000 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 000000

1 - 52 TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD #1 SSSW SW01 00010000 00010000 00010000 00010000 00010000 SW02 00000000 00000000 00000000 0000

1 - 67 3-8-1 EEPROM information print 1 - 69 4. Cleaning Your Machine 1 - 69 4-1 Caution 1 - 69 4-2 Cleaning the Exterior 1 - 69 4-3 C

1 - 53 TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD SW31 00000000 00000000 00000000 00000000 00000000 SW32 00000000 00000000 00000000 00000000 00000000

1 - 54 TYPE U.S.A. EUROPE U.K. SWEDEN SWISS AUSTRIA #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12

1 - 55 TYPE DENMARK NORWAY HOLLAND BELGIUM AUSTRALIA FINLAND #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 1

1 - 56 TYPE N.Z ITALY SPAIN PORTUGAL IRELAND HONG KONG#3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12 12 12

1 - 57 TYPE MALAYSIA HUNGARY SAF KOREA CHINA GERMAN #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 10 10 10 10 10 8 03: 15 15 15 15 15 15 04: 12 12 1

1 - 58 TYPE FRANCE SINGAPORE CZECH SLOVENIA CANADA JAPAN #3 NUMERIC Param 01: 0 0 0 0 0 0 02: 8 10 10 10 10 10 03: 15 15 15 15 15 15 04: 12

1 - 59 TYPE RUSSIA ASIA POLAND EUROPE2 STANDARD #3 NUMERIC Param 01: 0 0 0 0 0 02: 10 10 10 10 10 03: 15 15 15 15 15 04: 12 12 12 12 12 05: 4 4

1 - 60 3-6 Test Mode / Factory Mode This machine is equipped with the test mode to check operations of various functions listed below. To enter into

1 - 61 3-6-2 Test mode menu *[1] SYSTEM TEST*[2] SCANNER [3] PRINTER*[4] MODEM*[7] SENSOR*[8] ETC[1] ROM SUM / CPU SUM[2] SD RAM[2] ADF READ[3] BOOK R

1 - 62 3-6-3 Factory mode menu [1] PANEL [2] PRINTER*[3] CCD SELF CHECK*[4] SCAN*[5] FILM SCAN*[6] G3 TX[7] IRDA*[8] CR GEAR ADJUST*[9] CD-R (MANUAL

Part 1 Maintenance

1 - 63 3-6-4 Operation Panel Tests If you select test menu in the FACTORY mode, [1] PANEL is displayed. To select the test menu, press the OK butto

1 - 64 3-6-5 PRINT TEST Select SHUKKEN of the PRINTER test from the FACTORY MODE menu to print out the print pattern. The following items can be chec

1 - 65 <Service test print sample> Figure 1-34 Service test print Check 1 Nozzle check pattern Check 3 Straight line Check 2 Top of fr

1 - 66 3-6-6 CD-R Calibration When SPCNT board ass’y, CD-R tray, or a unit or a part of printer (such as Carriage unit, Pump unit) is replaced, perfo

1 - 67 3-8 Verification Items 3-8-1 EEPROM information print <How to read EEPROM information print> [Print sample] MP770 V0.20 IF(USB1=1

1 - 68 22. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard) 23. Camera Direct print pages (total) 24. Borderless print pages 2

1 - 69 4. Cleaning Your Machine This section describes the necessary cleaning procedures for your machine. 4-1 CAUTION • Be sure to turn OFF the power

1 - 70 4-4. Cleaning The Interior Regularly clean the interior of the machine to avoid deterioration in print quality due to parts being dirtied by in

1 - 71 4-6 Cleaning The Bottom Plate Follow this procedure: 1. Power on then connect the power cord. 2. Remove any paper from the Auto Sheet Feeder. 3

1 - 72 5. TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. (1) Keep the print head

1 - 1 1. MAINTENANCE 1-1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment

1 - 73 Caution: (1) If the print head is removed from the printer and left alone by itself, ink (especially the pigment black ink) is likely to dry. F

Part 2 Technical Reference

2 - 1 1. NEW TECHNOLOGIES (1) Dye black ink adoption In addition to the pigment black ink, dye black ink is adopted in this machine, so that special

2 - 2 <Phenomena of predictable troubles and the Solutions (how to avoid the troubles)> 1) Although the paper size is correct (A4/LTR) and the

2 - 3 2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed b

2 - 4 Condition Details Amount of ink used(g) Est. required time (sec) Manual cleaning (Black/Color/All at the sametime) - Via the operation panel (A

2 - 5 3. Print Mode (1) Copy INK BK :BCI-3eBK (Column: Number C :BCI-6C 5pl of Colors) M :BCI-6M 5pl Y :BCI-6Y k :BCI-6BK c

2 - 6 (2) Standard Color Printing (at PC Printer Driver) Defult settingCan be set at Main tabcustom settingInktank 5 color : BCI-3eBK / 6BK / 6

2 - 7 (3) Standard Gray Scale Printing (at PC Printer Driver) Paper Type Drv.UI Fast <――> High QualityCustom 5432 1Plain Paper Print Quality Cu

2 - 8 (5) Duplex Printing (at PC Printer Driver) Paper Type Drv.UI Fast <――>High QualityCustom 5 4 3 2 1Plain paper Print QualityCustom Draft S

1 - 2 Adjustment Timing Purpose Tool Approxtime Print head alignment - At print head replacement - At SPCNT BOARD ASS’Y replacement To ensure a

2 - 9 4. FAQ(Problems Specific to the MP760 and Corrective Actions) No * Function Phenomenon Condition Cause Corrective action Possible call or c

2 - 10 No * Function Phenomenon Condition Cause Corrective action Possible call or complaint 6 A Print results Soiling on the back side of pape

2 - 11 No * Function Phenomenon Condition Cause Corrective action Possible call or complaint 8 C Print results Scratches on paper -PP-101D, P

Part 3 Appendix

3 - 2 1. PIXMA MP760 Specification <GENERAL> Printer YES Scanner YES Copy YES Facsimile NO Memory Card YES Memory Card Slot YES Media CF(Ty

3 - 3 Letter size)A4 (Photo Paper Pro, Photo Paper Plus Glossy, Photo Paper Plus Semi-Gloss, or Glossy Photo Paper A4 size) Layout Print Standard

3 - 4 (ISO JIS-SCID No.5 pattern, Plain std mode) Magenta (BCI-6M) approx. 480 pages (ISO JIS-SCID No.5 pattern, Plain std mode)

PRINTED IN JAPAN (IMPRIME AU JAPON) CANON INC.