Canon Pixma MP560 Series Manual de servicio

MP560 / MP568 Service Manual Revision 0 QY8-13CL-000 COPYRIGHTc2009 CANON INC. CANON MP560 082009 XX 0.00-0 Scope This manual has been issued by Ca

2. LIST OF ERROR DISPLAY / TROUBLESHOOTING Errors and warnings are displayed by the following ways: 1. Operator call errors are indicated by the Alarm

of paper at error occurrence is skipped (not printed).Ink may have run out. [1600] U041 The following ink may have run out. Replacing the ink tank is

becomes full, no further printing can be performed unless the applicable ink absorber is replaced. The connected digital camera or digital video camer

No ink (no raw ink). [1688] U163 The following ink has run out. Replace the ink tank (Applicable ink tank icon) Replace the empty ink tank(s), an

2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs) Service call errors are indicated by the number of cycles the Alarm and Power L

6 times Internal temperature error[5400] The internal temperature is not normal.(1) Cable connection (2) Part replacement: - Spur unit - Logic board -

14 times APP sensor error[6A90] An error occurred during paper feeding or purging.absorber right beneath the purge drive system unit stays in place an

23 times Valve cam sensor error[6C10] The valve cam sensor was faulty at power-on or when purging was attempted.(1) Foreign material or paper debri

2-3. Troubleshooting by Symptom Symptom SolutionFaulty operation The power does not turn on.The power turns off immediately after power-on.(1) Conf

- Logic board Machine not recognized by a USB-connected PC(1) Confirm USB cable connection. (2) Connect the machine to another PC to see if the machi

TABLE OF CONTENTS 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-

*1: Replace the print head only after the print head deep cleaning is performed 2 times, and when the problem persists. *2: For the MP560 / MP568 on

3. REPAIR 3-1. Major Replacement Parts (and Notes on Disassembling / Reassembling) MP560/MP568 TABLE OF CONTENTSService partEst. time required (min.

(10) Timing slit strap (11) Carriage rail (12) Carriage unit - Before removal of the carriage rail, put a mark of the carriage rail position. - Ke

plate) removal, for details. - See 3-2. Pars Replacement Procedures, (10) Engine unit reassembly, for details. Platen unit 25 (1) to (9) Same as the

- See 3-2. Pars Replacement Procedures, (10) Engine unit reassembly, for details. Carriage rail and main chassis25 (1) to (9) Same as the logic board

Timing slit disk feed film 15 screws) (5) Left cover (2 screws) (6) Document cover / Scanner unit (7) Main case (3 screws) - Upon contact with t

*1: To reassemble the unit after replacement, follow the procedures in the reverse order. *2: General notes: - Make sure that the flexible cables and

3-2. Part Replacement Procedures (Click on the image to enlarge it.) Be sure to protect the machine from static electricity in repair servicing, esp

3) Remove the operation panel cover and the right guide. <Open the scanning unit (cover). At the triangle mark on the inner right side, push the ri

5) Remove the side cover L. <Remove 2 screws from the back side of the machine, then push the claws downward to release them.> 26 / 64

4-3. Grease Application 4-4. Special Notes on Servicing (1) Print head problem (2) Paper feed motor adjustment (3) Carriage unit replacement (4)

<Disengage the scanner stay.> 6) Remove the operation panel unit. <Press the claw on the back of the machine, then pull the operation panel

<Remove 5 screws.> <Disconnect the FFC cable, then separate the operation panel unit from the machine.> 7) Remove the LCD unit. <Remov

<Unlock the LCD FFC, peel off the double-sided adhesive tape at location (B), then remove the LCD unit.> 8) Disassemble the operation panel unit

<Remove 4 screws, then the operation panel board.> <Remove a set of buttons.> 30 / 64

9) Remove the scanner unit. <Disconnect the harnesses (two locations indicated by the red circles) and FFC (one location). Remove one core.> 31

10) Remove the main case. <Remove 2 screws.> <Remove 1 screw on the right side (on the purge unit side), release the claw on the left side,

(11) Remove the sub-case and the ASF cover. <Release 2 claws on the back side of the machine.> <Remove the PE sensor FFC.> 33 / 64

(2) Cable wiring and connection 1) Wiring on the right side (with / without the bottom case) 2) Wiring on the left side (with / without the bottom

(3) Emblem removal (4) Carriage unlocking Push the emblem bottom to remove from the double-sided adhesive tape. 1) Rotate the drive unit gear towa

(5) ASF unit removal (6) Right chassis removal 1) Remove 1 screw from the left plate, and 2 screws from the right plate. 1) [MP560 / MP568 only] R

1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment MP5

(7) Carriage unit removal 1) On the main chassis, mark the positions of the screws that fix the carriage rail to the main chassis (3 points for eac

4) Remove the carriage cable holder from the front chassis. Remove 3 screws that fix the carriage rail to the main chassis, then slowly put down the

(8) Spur unit and platen unit removal 1) Remove the ink sensor and the inner cover sensor from the front chassis (1 screw each). 2) From the left

3) Remove the front chassis. 4) Unlock the paper eject roller gear. While raising the front of the platen unit, remove the platen unit from the pri

(9) Purge drive system unit (right plate) and switch system unit (left plate) removal 1) Release the springs of the carriage motor cable, duplex pri

4) Separate the main chassis from the switch system unit and the purge drive system unit. Switch system unit: Purge drive system unit: 42 / 64

(10) Engine unit reassembly After repair, reassemble each unit of the printer engine on the bottom case in the procedures listed below. Depending on

(11) Ink absorber replacement If the ink absorber alone needs to be replaced (because the ink absorber becomes full, etc.) and no other engine parts

Note: After replacement of the ink absorber, reset the ink absorber counter (or set the appropriate counter value) in the service mode. For details,

4. ADJUSTMENT / SETTINGS 4-1. User Mode MP560/MP568 TABLE OF CONTENTSFunction Procedures RemarksNozzle check pattern printingPerform via the machin

N: New adjustment item *1: Install the Service Tool to a pre-registered computer. (2) Periodic maintenance No periodic maintenance is necessary. (3

4-2. Service Mode (1) Service mode operation procedures Use the Service Tool on the connected computer. 1) Start the machine in the service mode.

(2) Service Tool functions Service Tool screen: Version 1.05 48 / 64

No. Name Function Remarks(1) Test Print Service test print Paper (2 sheets) will feed from the rear tray. Service test print items: - Model name - RO

- Record of ink absorber counter resetting and setting - Record of repair at the production site - CD / DVD print position correction value - LF / Ej

(3) LF / Eject correction After replacement of the feed roller, platen unit, LF / Eject encoder, encoder film, or logic board in repair servicing or

(4) Button and LCD test Confirm the operation after replacement of the panel board or LCD unit. 1) Button check 1-1) Click Panel Check of the Servi

2) Easy-Scroll Wheel check 2-1) Press the OK button, then rotate the Easy-Scroll Wheel clockwise step by step. The LCD is divided into 6 segments, r

3) Transparent pattern display check 3-1) Press the OK button. "OK1" in white is displayed on the black background. If the result is not g

4-3. Grease Application MP560/MP568 --- 4. ADJUSTMENT / SETTINGSTABLE OF CONTENTSNo Part nameWhere to apply grease / oilDrawing No.GreaseGrease amo

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1-2. Customer Maintenance Adjustment Timing Purpose ToolApprox. timeAutomatic print head alignment- At print head replacement - When print quality i

4-4. Special Notes on Servicing (1) Print head problem (smeared printing, uneven printing, non-ejection of ink, etc.) For problems that are suppose

(3) Carriage unit replacement To replace the carriage, the carriage rail must be removed from the main chassis (by removing the screws). Before remov

4-5. Verification After Repair (1) Standard inspection flow In each step below, confirm that printing is performed properly and the machine operates

Power-off in the service mode <Check point> - The paper lifting plate must be in the raised position. E

(2) Service test print <Service test print sample> - First page: 61 / 64

- Second page: 62 / 64

(3) Ink absorber counter value print <Print sample> <4-5. Verification Items> 63 / 64

5. MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair, etc. 1) In the service mode

1-3. Special Tools 1-4. Sensors Name Tool No. Application RemarksFLOIL KG-107A QY9-0057-000To the carriage rail sliding portions.In common with

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1-5. Serial Number Location On the inner guide over the upper portion of the spur holder (visible when the scanning unit (cover) is opened) Whe