Canon PIXMA TS9541C Manual de usuario

TS9500 seriesOnline ManualEnglish

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5355100. . . .

7.Insert cassette into printer.Push the cassette into the printer until it stops.After inserting the cassette into the printer, the paper setting conf

Be sure to open the operation panel before printing. If the operation panel is close, the printer does notstart printing.Note•To prevent incorrect pri

Loading Envelopes in Rear TrayYou can load Envelope DL and Envelope Com 10 on the rear tray.The address is automatically rotated and printed according

3.Open the feed slot cover (C).4.Slide right paper guide (D) to open both paper guides.5.Load envelopes in portrait orientation WITH PRINT SIDE FACING

Note•Do not load envelopes higher than the load limit mark (E).7.Close feed slot cover (C) gently.Important• If the feed slot cover is open, paper can

Note• To prevent incorrect printing, this printer has a function that detects whether the settings for the paperloaded on the rear tray matches the pa

Placing Multi-purpose TrayCautions When Printing with Multi-purpose TrayPlacing a Printable DiscHow to Detach / Attach Multi-purpose Tray117

Cautions When Printing with Multi-purpose TrayCautions Common to using Multi-purpose Tray• Be sure to use the multi-purpose tray supplied with this pr

Placing a Printable DiscBefore Placing a Printable DiscPlacing a Printable DiscRemoving a Printable Disc119

Before Placing a Printable DiscA printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been speciallyprocessed or p

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Placing a Printable DiscTo print onto a printable disc, place it on the supplied multi-purpose tray, and then insert it into the printer.This procedur

Note• After inserting the cassette into the printer, if a message appears on the screen, select Yes.2. Open multi-purpose tray guide (A) and completel

2. While pressing down lock with printable disc, insert top of printable disc into slits (D).4.Place multi-purpose tray on multi-purpose tray guide.5.

Note• The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow theon-screen instructions to place the multi

Removing a Printable Disc1. Pull out multi-purpose tray.2.While pressing down lock (A), take out printable disc from slits (B) on multi-purpose tray,a

Important• When the multi-purpose tray guide is open, you cannot print onto regular printing paper. Be sureto close the multi-purpose tray guide.4.Sto

How to Detach / Attach Multi-purpose TrayDetaching Multi-purpose Tray1. Take cassette out of printer.Be sure to remove any paper.2.Turn cassette over

Attaching Multi-purpose Tray1. Take cassette out of printer.Be sure to remove any paper.2. Turn cassette over and attach multi-purpose tray to it.Turn

Loading OriginalsWhere to Load OriginalsLoading Originals on PlatenLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSupported Or

Where to Load OriginalsThe printer has two positions to load originals: platen and ADF (Auto Document Feeder).Select the position to load the original

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death, serious personal injury, or property damage caused byincorre

Loading Originals on Platen1. Open the document cover.2. Load original WITH SIDE TO SCAN FACING DOWN on platen.Loading Based on UseSupported Originals

Important• After loading the original on the platen, be sure to close the document cover before starting to copy orscan.132

Loading Documents in the ADF (Auto Document Feeder)Note• To scan a document at optimum quality, load it on the platen.1. Make sure any original has be

134

Loading Based on UseLoad the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not b

Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with theali

Loading Two or More Originals on PlatenPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inch (1 cm) or more spacebetween the edges (d

Important•Do not touch other parts besides the ink tanks.•Handle the ink tank carefully to avoid staining of clothing or the surrounding area.•Discard

5. Hold the ink tank with the orange protective cap (E) pointing up while being careful not toblock the Y-shape air hole (D).6.Lift up the tab on the

8.Press on the top of the ink tank until the ink tank snaps firmly into place.Important• You cannot print if the ink tank is installed in the wrong po

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

Note• If the error message appears after the scanning unit / cover is closed, take appropriate action.An Error Occurs• When you start printing after r

Checking Ink Status on the Touch Screen1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen is not displayed, tap

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.When you use the Canon printer for t

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Step3 Clean the print head.From the printerCleaning the Print HeadFrom the computer• For Windows:Cleaning the Print Heads•For macOS:Cleaning the Print

Adjusting Print Head Position157

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

The confirmation screen will appear.7.Select Yes.The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touc

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:The cleaning is not required. Select All A, confirm the me

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head.Do not perform any other operations until the printer comp

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

The confirmation screen will appear.7.Select Yes.The printer starts cleaning the print head deeply.Do not perform any other operations until the print

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

5. Select Maintenance.The Maintenance screen will appear.6. Select Auto head alignment.The confirmation screen will appear.7.Confirm the message, th

Aligning the Print Head ManuallyTry aligning the print head manually after automatic print head alignment if printing results are not asexpected, as w

6. Select Manual head alignment.The confirmation screen will appear.Note•To print and check the current head position alignment values, select Print t

Note• If all patterns look different, choose the pattern in which vertical streaks are least noticeable.Subtle vertical streaksNoticeable vertical str

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Note• If all patterns look different, choose the pattern in which vertical streaks are least noticeable.Subtle vertical streaksNoticeable vertical str

Note• If all patterns look different, choose the pattern in which horizontal stripes are least noticeable.Subtle horizontal stripesNoticeable horizont

CleaningCleaning Exterior SurfacesCleaning Platen and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleaning Inside

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadthe three sheets of A4 or Letter-sized plain paper.10. Op

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

9. Load only this sheet of paper in the cassette with the ridges of the creases facing up andthe edge of the half with no crease facing to the far sid

If the problem is not resolved after performing cleaning again, the protrusions inside the printer may bestained. Wipe off any ink from the protrusion

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)180

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e

Safety PrecautionsSafety Precautions• This manual contains important notices and safety precautions about your printer.Do not use the printer in ways

• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contactwith skin, wash with soap and water immediately. If

• Do not place anything on top of the printer. Be especially careful to avoid metal objects such aspaper clips and staples, and containers holding fla

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10480 (Contains FCC Approved WLAN Module K30365, F

InterferenceDo not use the printer around medical equipment or other electronic devices. Signals from the printer mayinterfere with the correct operat

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à ladirective DEEE (2012/19/UE) et à la réglementatio

peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la horade desechar correctamente este producto contribuirá

Apenas para a União Europeia e AEE (Noruega, Islândia eLiechtenstein)Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de aco

Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακάαπορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Η

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con

kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromunkeräyksestä ja kierrätyksestä on osoitteessa w

Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nemkezelhető háztartási hulladékként. A terméket a k

k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovanýchzariadení získate od miestneho úradu, úradu životného pr

elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekųtvarkymas dėl elektros ir elektroninėje įrangoje esa

Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şiLiechtenstein)Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu rezidu

vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usledpotencijalno opasnih materijala koji se uglavnom vezuj

Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingTransporting Your PrinterWhen Repairing, Lending, or Disposing of the Pr

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Transporting Your PrinterWhen relocating the printer for changing your living place or repairing it, make sure of the following.Important• Pack the pr

When Repairing, Lending, or Disposing of the PrinterIf you have entered personal data, passwords and/or other security settings on the printer, such i

Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Main Components and Their UseMain ComponentsPower SupplyUsing the Operation Panel202

Main ComponentsFront ViewRear ViewInside ViewOperation Panel203

Front ViewA: Operation PanelUse to change the settings of the printer or to operate it. Before printing starts, this automatically opens.Operation Pan

I: Card SlotInsert a memory card.Before Inserting the Memory CardJ: Access lampLights or flashes to indicate the memory card status.Inserting the Memo

Loading Envelopes in Rear TrayO: Paper SupportExtend to load paper in the rear tray.P: Rear Tray CoverOpen to load paper in the rear tray.Q: Feed Slot

Rear ViewA: Wired LAN ConnectorPlug in the LAN cable to connect the printer to a LAN.B: USB PortPlug in the USB cable to connect the printer with a co

Inside ViewA: Scanning Unit / CoverScans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside theprinter.B: Print

Operation PanelA: ON button/ON lampTurns the power on or off. Lights after flashing when the power is turned on. Before turning on thepower, make sure

Power SupplyChecking that Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer210

Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar

Checking that Power Is OnThe ON lamp is lit when the printer is turned on.Even if the touch screen is off, if the ON lamp is lit, the printer is on.No

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Important•When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•When pressing the ON button, a

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Using the Operation PanelThe operation panel consists of the ON button (A) and touch screen (B).Touch the HOME screen on the touch screen with your fi

TouchTouch lightly with your finger tip.To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.FlickFlick

Operations on the HOME ScreenDisplay the menu screen or the settings screen from the HOME screen.C: Basic menuSelect to copy or scan using the operati

(Signal strength: 50 % or less): The problem such as the printer cannot print may occur.Place the printer near the wireless router. Wi-Fi is enabled

(HOME)Displays the HOME screen. (Back)Returns the touch screen to the previous screen.BlackStarts black & white copying, scanning, etc.ColorStart

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Symbols Used in This Docume

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (macOS)Changing Settings from Oper

Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the Ink Tank to

Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Check this chec

Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U

Quick Setup tab.The name and icon are displayed in Commonly Used Settings.Important• To save the page size, orientation, and number of copies that was

Setting the Ink Tank to be UsedThis feature enables you to specify the most appropriate ink tank among installed ink tanks according to anintended use

Managing the Printer PowerThis function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power OffThe Power Off functi

Click OK. When the confirmation message appears, click OK.The setting is enabled after this. When you want to disable this function, select Disable fr

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation. Custom Settings1.Open the Canon IJ Printer Assista

Important• When this function is used, it takes longer to print to A3 plain paper.Also the print quality may deteriorate.Rotate 90 degrees left when o

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelPrint settingsLAN settingsBluetooth settin

• Wi-Fi setupSelects the setup method for Wi-Fi connection.◦ Easy wireless connectSelect if you specify the settings of the access point information t

Network (SSID)/device name DIRECT-XXXX-TS9500seriesPassword XXXXXXXXXX (10 characters)Wi-Fi security WPA2-PSK(AES)No. of devices connected now XX/XXIP

Important• The network settings printout contains important information about your network. Handle it with care.The following setting items are displa

◦ Enable/disable WSDSelects whether WSD is enabled or disabled.Note• When this setting is enabled, the printer icon is displayed on the Network Explor

◦ Enable/disable communicationSelecting Enable allows you to print from a PictBridge (Wi-Fi) compliant device.◦ Timeout settingSpecifies the timeout l

Other device settings• Date display formatChanges the display format of dates when printed.Note• When ON is selected for Print date on the print setti

Note• You can also select this setting by selecting (Setup) on the HOME screen, selecting ECO,and then selecting Energy saving settings.ECO settings

Language selectionChanges the language for the messages and menus on the touch screen.244

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE

Firmware updateYou can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a

Reset settingYou can set the settings back to the default.• Web service setup onlySets the Web service settings back to the default.• LAN settings onl

Feed settingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

Web service setupSelect this setting item from Web service setup in (Setup).• Web service usage registration/Web service usage cancellationRegiste

ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save el

1. Check that printer is turned on.2. Select (Setup) on the HOME screen.Using the Operation Panel3.Select ECO.4.Select Two-sided printing setting.

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.Follow the procedure below

System informationTo display this menu, select System information in (Hint).• Current versionDisplays the current firmware version.• Printer nameD

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

◦ Square 5" x 5" 13 x 13 cm: 0.24 inch (6.0 mm)◦ Other sizes: 0.14 inch (3.4 mm)* For printable area of envelope, see below.EnvelopesAuto du

MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a

ADF capacityA4 or Letter size: max. 20 sheets (20 lb/75 g /m2 paper), up to 0.08 inch/2 mmin heightLegal size: max. 5 sheets (20 lb/75 g /m2 paper), u

WCN (WCN-NET)Easy wireless connectOther Features: Administration passwordMinimum System RequirementsConform to the operating system's requirement

• Internet connection is required to use Easy-WebPrint EX and/or Easy-PhotoPrint Editor and all theuser's guide.• Easy-WebPrint EX: Internet Expl

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling Paper258

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Note• When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the pagesize and media type.Printing from Digital CameraPa

• Card 2.17"x3.58"Special sizesSpecial page sizes must be within the following limits:• rear tray◦ Minimum size: 2.17 x 3.51 inches (55.0 x

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray CassettePaper OutputTrayCanon Red Label Superio

Paper other than Genuine Canon PaperCommon Name Rear Tray CassettePaper OutputTrayPlain Paper (including recycled paper)*1 Approx. 100 sheets(Legal, 1

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANYPARTICULAR PURPOSE.(1) Red Hat IncorporatedCopyright (c) 1994-2009 Red Hat, Inc.

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Printing from Digital CameraPaper Settings266

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (macOS AirPrint)Printing Using Can

Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin

Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.Basic Printing Setup1.Check that printer is turned

Important• The print quality selections will differ depending on which print setting you select.6.Select paper sourceFor Paper Source, select Automati

7. Click OKThe printer will now print using these settings.Important• When you select Always Print with Current Settings, the settings on the Quick Se

From Paper Source, check the setting or select a new paper source.The current printer settings appear in Media Type and Page Size.4.Apply settingsTo a

Paper Settings on the Printer Driver and the Printer (MediaType)When you use this printer, selecting a media type and paper size that matches the prin

Envelopes Envelope EnvelopeT-Shirt Transfers T-Shirt Transfers OthersGreeting Cards Inkjet Greeting Card OthersCard stock Card stock Card stock274

The FreeType Project is distributed in several archive packages; some of them may contain, in addition tothe FreeType font engine, various tools and c

Paper Settings on the Printer Driver and the Printer (PaperSize)When you use this printer, selecting a paper size that matches the print purpose will

Nagagata 4 3.54"x8.07" Nagagata 4Yougata 4 4.13"x9.25" Yougata 4Yougata 6 3.86"x7.48" Yougata 6Card 2.17"x3.58"

Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa

Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient

Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.S

• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

3. Check the paper sizeCheck the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that

Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When

Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p

The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.All rights reserved except as specified below.1. N

•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of

Note• Selecting Scaled changes the printable area of the document.286

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.1.Open the printer drive

Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list.Page OrderTo change the pag

Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa

4. Set the number of image divisions and the pages to be printedIf necessary, click Specify..., specify the following settings in the Tiling/Poster Pr

In the settings preview on the left of the Page Setup tab, click the pages that do not need to beprinted.The pages that were clicked are deleted, and

Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.Performing Automatic Duplex PrintingYou can perform the

Use normal-size printingPrint without reducing the page.Use reduced printingReduce the page slightly during printing.5.Specify the side to be stapledT

3.Select the layoutSelect Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.4.Specify the side to be stapledThe best Stapling

Discusses general use and applications of FreeType, as well as future and wanted additions to the libraryand distribution.If you are looking for suppo

• After printing the front page, there is an ink drying wait time before starting to print the back page(Operation stops temporarily). Do not touch th

Setting Up Envelope Printing1. Load envelope on the printer2. Open the printer driver setup window3.Select the media typeSelect Envelope from Commonly

6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p

Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,

7. Select the print qualityFor Print Quality, select High or Standard, according to your purpose.8. Click OKWhen you execute printing, the data will b

Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorChecking Ink Status from Your Co

Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can

Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri

Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi

In such cases, take the appropriate action as described.304

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITE

Checking Ink Status from Your ComputerYou can check the remaining ink level and the ink tank types for your model.1. Open the printer driver setup win

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the samepaper size that you specified in Word.3. Set the Page Lay

Printer Driver DescriptionQuick Setup Tab DescriptionMain Tab DescriptionPage Setup Tab DescriptionMaintenance Tab DescriptionCanon IJ Status Monitor

Quick Setup Tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom

If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print

and click Specify... Then in the Page Layout Printing dialog box that appears, specify the PageOrder.4-on-1 PrintingPrints four pages of the document

OrientationSelects the printing orientation.If the application used to create your document has a similar function, select the same orientation thatyo

Always Print with Current SettingsPrints documents with the current settings starting from the next print execution.When you select this function and

Save the orientation settingSaves the Orientation to the printing profile in Commonly Used Settings.To apply the saved print orientation when the prin

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopyingPrinting Photos from Memory CardPrinting a Disc Label fro

Switching the Paper Source to Match the PurposeDisplaying the Print Results Before PrintingSetting Paper Dimensions (Custom Size)Printing a Color Docu

Main Tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma

Print QualitySelects your desired printing quality.Select one of the following to set the print quality level that is appropriate for the purpose.Impo

Custom dialog boxSet the quality level, and select the desired print quality.QualityYou can use the slider bar to adjust the print quality level.Impor

ContrastAdjusts the contrast between light and dark in the image to be printed.Moving the slider to the right increases the contrast, moving the slide

Page Setup Tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th

To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees leftwhen orientation is [Landscape] check box.Rotate 180 deg

Page LayoutMultiple pages of document can be printed on one sheet of paper.Specify...Opens the Page Layout Printing dialog box.Click this button to se

Important• If the application used to create your document has a similar function, specify the number of copieswith the application without specifying

Preview IconShows the settings made on the Page Layout Printing dialog box.You can check what the print result will look like before you actually prin

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Paper Sources. . .

5.Slide right paper guide (D) to align with both sides of paper stack.6.Close feed slot cover (C) gently.After closing the feed slot cover, the paper

Booklet Printing dialog boxThis dialog box allows you to set how to bind the document as a booklet. Printing only on one side andprinting a page borde

Print Options dialog boxMakes changes to print data that is sent to the printer.Depending on the environment, this function may not be available.Disab

Print after creating print data by pageThe print data is created in page units, and printing starts after the processing of one page of printdata is c

Define Stamp...Opens the Stamp Settings dialog box.You can check the details of a selected stamp or save a new stamp.Place stamp over textSets how the

For Date/Time/User Name, the creation date/time and user name of the printed object aredisplayed in Stamp Text.Important• Stamp Text appears grayed ou

PositionSpecifies the stamp position on the page.Selecting Custom from the list allows you to enter values for the X-Position and Y-Positioncoordinate

Select File...Opens the dialog box to open a file.Click this button to select a bitmap file (.bmp) to be used as the background.Layout MethodSpecifies

Maintenance Tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance

Important• If the font for displaying the language of your choice is not installed in your system, thecharacters will be garbled.333

Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th

7. If page size and media type on touch screen match size and type of paper loaded in reartray, select Yes.If not, select Change to change the setting

: There is a notice about something other than a warning or an error. : There has been an error which requires a service.Ink TankIf a low ink warning

Display Warning AutomaticallyWhen a Low Ink Warning OccursStarts the Canon IJ Status Monitor window automatically and displays it in front of theother

Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers for your model.1. Turn off the printer2.S

Printing Using Canon Application SoftwareEasy-PhotoPrint Editor Guide338

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print339

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (

8. Select ON.The Wireless Direct is enabled and a device can be connected to the printer wirelessly.Note• To show the password, select Show password.

• Depending on the device you are using, entering the password is required to connect a deviceto the printer via Wi-Fi. Enter the password specified f

6. Select Settings.7. Select a setting item.•Change SSID/device nameChange the identifier (SSID) for Wireless Direct.The identifier (SSID) is the prin

11.Click Browse (I) in From computer: and select folder with photos you want to print.12.Click photos (J) you want to print and select Open (K).For Wi

If you want the printer to display the screen to inform you a Wi-Fi Direct compatible device isconnecting to the printer, select Yes.Important•To prev

Printing Photo DataPrinting Photographs Saved on Memory Card BasicSetting Items for Photo Printing Using Operation Panel346

You can print a copy of the displayed photo by tapping Color.•To change the display method, the number of copies, or the print settings:Tap near the

Note• You can specify the number of copies for each photo. Display the photo you want to print andspecify the number of copies when the desired photo

F: Select to zoom in on the photo.For details:Using Useful Display FunctionsG: Select display photo with specifying the date (last modified date of da

• While processing the print job, you can add the print job (Reserve photo print).Adding Print JobAdding Print JobYou can add the print job (Reserve p

Setting Items for Photo Printing Using Operation PanelYou can specify the setting of page size, media type, photo fix and so on to print the photos sa

on the touch screen. In this case, select on the upper left on the touch screen to check themessage and change the setting.• The settings of the pag

Other device settings354

Disc Label PrintingCopying Label Side of Disc BasicPrinting Photo from Memory Card onto Disc Label355

For Windows:Specify the number of copies, your model name, the paper size, and other options.For macOS:Specify the number of copies, the paper size, a

Copying Label Side of DiscYou can copy the label of an existing BD/DVD/CD and print it on a printable disc.Important• You cannot print on 3.15 inches

If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink.7.Follow on-screen instructions to load copy sour

Note•You can see the procedure to set the printable disc by selecting How to set.•For more on setting the printable disc:Placing a Printable Disc11.Se

Printing Photo from Memory Card onto Disc LabelYou can print a photograph saved on a memory card onto the disc label of the printable disc.Important•

A: Specify the outer circle.B: Specify the inner circle.Note•Measure the outer and inner diameters of the printing surface of the printable disc and m

12. Check message and tap Color.13. Follow on-screen instructions to set printable disc.Note•You can see the procedure to set the printable disc by se

Paper SettingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

• When you insert the cassette:The screen to register the cassette paper information is displayed.If the page size on the touch screen matches the siz

When you start printing/copying, a message is displayed and the paper setting specified for printing/copying is shown under the message.Check the mess

Note• If you do not know what paper information to register to the printer, tap (Back) when thescreen to select the operation is displayed.• For mor

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Collated CopyingSpecial Copy Menu Copying Using Smartphone or Tablet366

Making CopiesThis section describes the procedure to copy with Standard copy.1. Check that printer is turned on.2.Load paper.3.Select Copy on the HO

Tap or to specify the number of copies.If you keep touching here, the number scrolls by 10.You can also flick the number to specify.C: Display the

Load the original on the platen and tap the same button (Color or Black) as the one which you previouslytapped.Important• When you load the original o

Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote•For more on the print settings

5.Slide right paper guide (D) to align with both sides of paper stack.6.Close feed slot cover (C) gently.After closing the feed slot cover, the paper

5. Click (Scan) on Toolbar.Scanning starts.Note• To open a file saved on the computer, click Open... from the File menu, and then select the fileyou

When deleting pages:Click the page you want to delete, and then click (Delete Page) on the Toolbar.Note• These buttons appear when two or more pages

Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanGear (Scan

What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i

Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.385

7. If page size and media type on touch screen match size and type of paper loaded in reartray, select Yes.If not, select Change to change the setting

Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S

Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the

Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con

7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth

ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab390

Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa

Document (Color) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in color.Document (Grayscale) AD

"OCR software" is software that converts text scanned as an image into text data that can beedited in word processors and other programs.Out

Deleting:Select the output size you want to delete in Output Size List, and then click Delete. Click Saveto save the items listed in Output Size List.

Reduce gutter shadowCorrects shadows that appear between pages when scanning open booklets.Important• Be sure to see Gutter Shadow Correction for prec

• The image returns to its original state when you preview again. (Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be re

When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only

Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr

Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s

Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c

Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly

In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview

(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai

Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set

General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv

7. Open operation panel (D), and then pull out paper output tray (E) and paper output support(F).Be sure to open the operation panel before printing.

• When scanning Platen size images into Microsoft Office 2003 (Word, Excel, PowerPoint, etc.), clickCustom Insert in the Insert Picture from Scanner o

Scanning TipsPositioning Originals (Scanning from Computer)Network Scan SettingsIJ Network Scanner Selector EX2 Menu and Setting Screen407

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

2. Open document tray (A).3. Slide the paper guides (B) all the way out.4.Load document with side to scan facing up in document tray.Insert the docume

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select theSearch charm, then search for "IJ Network Scanner Selector EX2

Select the scanner you want to use and click OK.5. In the Settings (General Settings) dialog box, click OK.The IJ Scan Utility main screen reappears.

4. Select your scanner or printer from Scanners and click OK.Select the MAC address of your scanner or printer.Note• When multiple scanners are connec

Scanning Using Smartphone/TabletUsing PIXMA/MAXIFY Cloud LinkPrinting/Scanning with Wireless Direct415

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wi-FiNetwork Key (Password) UnknownCannot Print or ConnectFor other questions abo

Scanning Problems (Windows)Scanning Problems (macOS)Scan Results Are Unsatisfactory (Windows)Scan Results Are Unsatisfactory (macOS)Cannot Print/Scan

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Cannot Find Printer while Using Wired LANDetect Same Printer NameCannot Print or ConnectPrinter Suddenly Stopped Working for Some ReasonCannot Print o

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems421

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Security Software SettingsCannot Find Printer on Check

Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Power StatusAre printer and network device (router, etc.) tu

Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking PC Network ConnectionCan you view any web pages on your comp

Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Printer's Wi-Fi SettingsIs printer set to allow wireles

Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Wi-Fi EnvironmentIs the printer connected to the wireless ro

Important• Note that some wireless routers distinguish network names (SSIDs) by the last alphanumericcharacter according to their bandwidth (2.4 GHz o

Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Printer's IP AddressIs printer's IP address specif

Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Security Software SettingsDisable block in firewall function

Cannot Find Printer on Check Printer Settings Screen During Wi-FiSetup (Windows)-Checking Wireless Router SettingsCheck wireless router settings.Check

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking LAN Cable and RouterIs LAN cable connected, and are prin

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on your

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Printer's Wired LANSettingsIs printer set to allow

5.Slide right paper guide (D) to align with both sides of paper stack.6.Close feed slot cover (C) gently.After closing the feed slot cover, the paper

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address sp

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Security Software SettingsDisable block in firewall func

Cannot Find Printer on Check Printer Settings Screen DuringWired LAN Setup (Windows)-Checking Router SettingsCheck router settings.Check router networ

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

4. Turn off printer.5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup

Cannot Find Printer while Using Wi-FiCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to

Note•Use 2.4 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for theprinter with that for 2.4 GHz frequency band

Starting Up IJ Network Device Setup Utility• For macOS:Starting Up IJ Network Device Setup UtilityCheck7 Make sure the computer is connected to the wi

Network Connection ProblemsPrinter Suddenly Stopped Working for Some ReasonNetwork Key (Password) UnknownPrinter Cannot Be Used After Replacing Wirele

Printer Suddenly Stopped Working for Some ReasonCannot Connect to a Printer after Network Configuration ChangesCannot Connect to a Printer via Wireles

7. If page size and media type on touch screen match size and type of paper loaded in reartray, select Yes.If not, select Change to change the setting

To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.Note• Use 2.4 GHz frequency

See below for starting up IJ Network Device Setup Utility.• For Windows:Starting Up IJ Network Device Setup Utility• For macOS:Starting Up IJ Network

Turn on the printer or devices.If the power is already turned on, cycle the power switch.Check2 Is the icon displayed on the touch screen?If not, Wi

Cannot Connect to a Printer via Wired LANCheck1 Make sure the printer is turned on.Check2 Make sure the LAN cable is connected properly.Make sure the

Network Key (Password) UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Printer Cannot Be Used After Replacing Wireless Router orChanged Router SettingsWhen you replace a wireless router, redo the network setup for the pri

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults454

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Note•For details on inserting memory cards other than SD/SDHC/SDXC, see below.Inserting the Memory Card10.Flick right and left through the photos (H)

2. Make sure network interface used by computer is selected, and then click Advanced.When you are using Wi-Fi on your computer, make sure Wi-Fi is sel

5. Click Ping."XXX.XXX.XXX.XXX" is the IP address of the target device.A message such as the following appears.64 bytes from XXX.XXX.XXX.XXX

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Problems while Printing/Scanning from Smartphone/TabletCannot Print/Scan from Smartphone/Tablet459

Cannot Print/Scan from Smartphone/TabletIf you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommuni

To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network

Note•IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download IJ Network Device Setup Ut

Printing Network SettingsCheck5 Have you entered the proper password specified for the Wireless Direct?To check the password specified for the printer

Printing ProblemsPrinter Does Not PrintInk Does Not Come OutPaper Does Not Feed Properly/"No Paper" ErrorCannot Print on the Disc LabelPrint

Printer Does Not PrintCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to turn on.The ON

Printing a Disc Label from a ComputerThis section describes how to print photos on a printable disc with Easy-PhotoPrint Editor.Important• Do not moun

Changing the Printer Operation Mode (macOS)Check4 If printing from a computer, delete jobs stuck in print queue.• For Windows:Deleting the Undesired P

• After printing is completed, select Off for Prevention of Print Data Loss.Check8 If printing from a computer, restart the computer.Restart the compu

Ink Does Not Come OutCheck1 Make sure of the estimated ink levels in the ink tanks.Check the ink status on the touch screen.Checking Ink Status on the

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Check9 Are transport unit cover and rear cover attached properly?See Rear View for the positions of the transport unit cover and the rear cover.If the

Cannot Print on the Disc LabelDisc Label Printing Does Not StartMulti-Purpose Tray Does Not Feed ProperlyMulti-Purpose Tray JammedDisc Label Printing

Multi-Purpose Tray JammedPull out the multi-purpose tray gently.If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purp

Printout Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, checkth

This setting cannot be made on the PictBridge (Wi-Fi) compliant device.Check3 If problem is not resolved, check also the sections below.See also the s

5.Click Browse (E) in From computer: and select folder with photos you want to print.6.Click photos (F) you want to print and select Open (G).7. Edit

Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines Printing Is Blurry Colors Are Wrong476

White Streaks AppearCheck1 Check paper and print quality settings.Printout Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink ta

Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head

Lines Are Misaligned/DistortedCheck1 Check paper and print quality settings.Printout Results Are UnsatisfactoryCheck2 Perform print head alignment.If

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2.Check that paper is now flat.We recommend printing curl-corrected paper one shee

1. Check that printer is turned on.2. Open Canon IJ Printer Assistant Tool.Maintenance Tab Description3.Select Select Printer... and select printer yo

Note•Cleaning the paper feed roller abrades it, so do this only when necessary.Check8 Is inside of printer dirty?During duplex printing, ink may stain

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Scanning Problems (Windows)Scanning Problems485

8.Open operation panel (I) until horizontal.9.Specify number of copies and other options under Print Settings (J).For Windows:Specify the number of co

Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start486

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we

Mechanical ProblemsPrinter Does Not Turn OnPrinter Turns Off Unexpectedly or RepeatedlyUSB Connection ProblemsCannot Communicate with Printer via USBW

Printer Does Not Turn OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn on again.Check3 Unplug prin

Printer Turns Off Unexpectedly or RepeatedlyCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have s

4. Select Disable for Auto Power Off.5. Select OK.6. Select OK on the displayed screen.The setting to shut off the power automatically is disabled.Not

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Wrong Language Appears in Touch ScreenFollow the instructions below to select your language.1.Press HOME button and wait a little.2.Select (Setup) i

14.Place multi-purpose tray on multi-purpose tray guide.15.Insert multi-purpose tray straight in in horizontal direction until arrow ( ) on multi-purp

Installation and Download ProblemsFailed to MP Drivers Installation (Windows)Updating MP Drivers in Network Environment (Windows)496

Failed to MP Drivers Installation (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the in

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

Errors and MessagesAn Error OccursMessage (Support Code) Appears500

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appea

3. Click General tab and check for a device problem.If a device error is shown, see Windows Help to resolve it.Other Error Messages (Windows)Check If

List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err

18.While pressing down lock (M), take out printable disc from slits (N) on multi-purpose tray,and remove it.Note• Easy-PhotoPrint Editor enables you t

• 5000 to 5ZZZ5011 5012 5040 5050 5100 5200520E 5400 5700 5B00 5B01 5C02• 6000 to 6ZZZ6000 6001 6004 6500 6502 68006801 6830 6831 6832 6833 69006901 6

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

Note• When reloading the paper, make sure you are using suitable paper and loading it correctly.• We recommend using paper sizes other than A5 to prin

1303CausePaper is jammed when feeding paper from cassette.What to Do1.Remove jammed paper.•If the paper is jammed at the paper output slot:1300•If the

1304CausePaper is jammed when performing automatic duplex printing.What to Do1.Remove jammed paper.•If the paper is jammed at the paper output slot:13

1313CausePaper is jammed as printer pulled in printed paper.What to DoIf the paper is jammed as the printer pulled in the printed paper, try to remove

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper from the paper output slot, or if the jammedpaper remains insi

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.Pull out the paper at an

• Any paper left under the print head holder?• Any small bits of paper left in the printer?• Any paper left in the left and right empty spaces (B) in

Copying a Disc LabelThis section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it onto aprintable disc.1. Select C

Removing Jammed Paper from Rear SideNote• If paper becomes jammed during printing and you need to turn off the printer to remove it, tap Stop tostop t

2. Slowly pull out paper.Note•Do not touch the inner parts of the printer.3.Make sure all jammed paper is removed.4.Attach transport unit cover.Insert

If the measures above do not solve the problem, contact your nearest Canon service center to request arepair.519

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

1003CausePossible causes include the following.• There is no paper in the cassette.• Paper is not loaded in the cassette properly.What to DoTake the c

1200CauseScanning unit / cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are replacing an ink t

1401CausePrint head may be damaged.What to DoTurn off the printer and turn it back on.If this does not solve the problem, contact your nearest Canon s

1600CauseInk may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and you want to continue printing, tap OK on

1660CauseThe ink tank cannot be recognized.What to DoPrinting cannot be performed because the ink tank is not installed or is not compatible with this

1688CauseThe ink has run out.What to DoReplace the ink tank and close the scanning unit / cover.Printing under the current condition may damage the pr

5. Specify the amount of ink (E).If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink.6.Open the docum

1689CausePrinter detected ink out condition.What to DoReplace the ink tank and close the scanning unit / cover.An ink tank that was once empty is inst

1700CauseInk absorber is almost full.What to DoSelect OK on the touch screen to continue printing. Contact your nearest Canon service center to reques

1890CauseTape for securing print head holder during transportation may still be attached.What to DoOpen the scanning unit / cover and make sure the ta

2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence

Select the appropriate action.Note• Depending on settings, some of the options below may not appear.Print with the loaded paper.Select this option to

• To change the message view setting when printing or copying using the operation panel of theprinter:Feed settings• To change the message view settin

4103CauseCannot perform printing with current print settings.What to DoTap Stop on the touch screen to cancel printing.Then change the print settings

5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

11.Tap Black (H) or Color (I).A message prompting you to load the printable disc is displayed.12.Remove cassette from printer and then detach multi-pu

5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.After a while, plug in the printer again and turn it back on.If this does

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

13.Open multi-purpose tray guide (J) and completely press it down.14.Place printable disc on multi-purpose tray.1. WITH PRINT SIDE FACING UP, place pr

15.Place multi-purpose tray on multi-purpose tray guide.16.Insert multi-purpose tray straight in in horizontal direction until arrow ( ) on multi-purp

19.While pressing down lock (K), take out printable disc from slits (L) on multi-purpose tray,and remove it.Note• Your printer is equipped with many o

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

Note• You can connect the printer and computer using a USB cable (USB connection). Prepare a USBcable. For details, see Connects to Another Computer v

Notice/RestrictionSee below for details.• Restrictions on network settings:Restrictions• Notices when printing using web service:Notice for Web Servic

RestrictionsWhen connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connectio

• If you connect a device and the printer using Wireless Direct, Internet connection may becomeunavailable depending on your environment. In that case

Network Connection TipsDefault Network SettingsDetect Same Printer NameConnects to Another Computer via LAN/Changes from USB to LAN ConnectionPrinting

Default Network SettingsLAN Connection DefaultsItem DefaultEnable/Disable LAN Disable LANNetwork name (SSID) BJNPSETUPWi-Fi security DisableIP address

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the

Detect Same Printer NameWhen the printer is detected during setup, plural printers with the same name may appear on the resultsscreen.Select a printer

Connects to Another Computer via LAN/Changes from USB toLAN ConnectionFor Windows:For macOS:For Windows:To add a computer to connect to the printer on

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

3 Wireless LAN Wireless LAN Enable/Disable3-2 Infrastructure Infrastructure Enable/Disable3-2-1 Signal Strength Signal strength 0 to 100 [%]3-2-2 Link

3-2-23 Stateless PrefixLength3Stateless prefix length3XXX3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-25 St

3-3-14 Link Local PrefixLengthLink local prefix length XXX3-3-15 IPsec IPsec setting Active3-3-16 Security Protocol Security method –4 Wired LAN Wired

XXXX:XXXX:XXXX:XXXX4-19 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX4-20 Default Gateway3 Default gateway 3 XXXX:XXXX:XXX

5-19 Proxy Port Proxy port specification 1 to 655355-20 Cert. Fingerprt(SHA-1) Certificate finger-print(SHA-1)xxxxxxxx xxxxxxxx xxxxxxxxxxxxxxxx xxxxx

Reconfiguration Method of LAN Connection/ReconfigurationMethod of Wi-Fi ConnectionReconfiguration Method of LAN ConnectionReconfiguration Method of Wi

4. If message saying setup is completed appears, select OK.• For macOS:Redo setup from the web page.78

IJ Network Device Setup Utility (Windows)IJ Network Device Setup UtilityStarting Up IJ Network Device Setup UtilityDiagnosing and Repairing Network Se

IJ Network Device Setup UtilityIJ Network Device Setup Utility allows you to diagnose or repair the network status, and to perform printersettings on

Starting Up IJ Network Device Setup UtilityStart up IJ Network Device Setup Utility as shown below.• In Windows 10, select Start > (All apps > )

Diagnosing and Repairing Network SettingsIJ Network Device Setup Utility diagnoses and repairs computer settings or connection between thecomputer and

Performing/Changing Network SettingsCanon IJ Network Device Setup Utility ScreenPerforming Network Settings83

Canon IJ Network Device Setup Utility ScreenItems on Canon IJ Network Device Setup Utility ScreenMenus on Canon IJ Network Device Setup Utility Screen

Appears after performing network setup and clicking Set to close the window.• Requires SetupIndicates the printer is required to perform Wi-Fi setup.P

Appears if the printer is used by IP address specified automatically.• ManualAppears if the printer is used by IP address specified manually.Note• If

D: Help menuHelp MenuItems on Canon IJ Network Device Setup Utility Screen ToolbarThis section describes items on Canon IJ Network Device Setup Utilit

Performing Network SettingsPerforming/Changing Wired LAN Connection (Ethernet Cable) SettingsPerforming/Changing Wi-Fi SettingsAssigning Printer Infor

Performing/Changing Wired LAN Connection (Ethernet Cable)SettingsFollow the procedure below to perform/change wired LAN settings.Note• For some models

7. Perform/change settings.You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol.• IPv4 settingsA: Use IPv4 addressAlw

A: Use IPv6 addressSelect when you use the printer with IPv6 environment.B: Use Stateless Address:Select when you use an IP address assigned automatic

Performing/Changing Wi-Fi SettingsFollow the procedure below to perform/change Wi-Fi settings.Important• Enable Easy wireless connect (Cableless setup

Select Wi-Fi and click OK.6. Enter password and click OK.The Network Settings screen appears.7. Perform/change settings.You can switch the screen betw

C: Search...The Detected Wireless Routers screen is displayed to select a wireless router to connect to.For a wireless router already connected to the

Loading PaperPaper SourcesLoading Paper in the Rear TrayLoading Paper in the CassetteLoading Envelopes in Rear Tray100

Paper SourcesThe printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).You can load all supported paper on the rear tray

Loading Paper in the Rear TrayYou can load plain paper or photo paper.You can also load envelopes on the rear tray.Loading Envelopes in Rear TrayImpor

6. Slide right paper guide (D) to align with both sides of paper stack.Do not slide the paper guides too hard against the paper. The paper may not be

Important• If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.After closing the feed slot cover, the paper sett

Note• There are various types of paper, such as paper with a special surface coating for printing photos atoptimal quality and paper suitable for docu

Loading Paper in the CassetteYou can load A4, B5, A5, or Letter-sized plain paper in the cassette.Note• In the cassette, be sure to load only plain pa

4. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it incenter of cassette.Important• Always load paper in portrait or

5.Slide front paper guide (B) to align it with paper stack.Align paper guide with where it clicks into place.6.Slide right paper guide (C) to align it