Canon VB-S800D Manual de usuario

ENGLISHNetwork CameraNetwork CameraOperation GuideBe sure to read this User Manual before using the network camera.

10Chapter 2 Initial SettingsPreparing the Camera for Use... 24Installi

100When you complete setting the tour schedule list, click [Save settings]. The settings are saved in the camera. NoteThe home position cannot be adde

101Admin Tools4This tool is used to set intelligent functions that perform uploads, notify the viewer, etc., if a change has occurred in the captured

102Abandoned Object DetectionDetect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect object

Intelligent Function Setting Tool1034Admin ToolsCautionNotes on Use of This CameraThe intelligent functions are not suitable for applications where hi

104Display Screen of Intelligent Function Setting Tool(1) Video Display AreaThe video currently captured by the camera is shown. Detection areas are s

Intelligent Function Setting Tool1054Admin ToolsIf camera control privileges are not obtained, this function is grayed out.(10)[Detection Settings]Sho

106 Intelligent Function SettingsWhen you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the

Intelligent Function Setting Tool1074Admin ToolsSetting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab)

108 Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject.[Event] tab(1) Specify the operation

Intelligent Function Setting Tool1094Admin ToolsNote• Drag the square marks ( ) at each angle to change the shape of the polygon. • Click [Clear] to d

11Table of ContentsChapter 4 Admin ToolsAdmin Tools Overview...

110[Object Size (%)]Enter a value or move the slider to set the ratio of the size of an object that was left behind in the detection area to the size

Intelligent Function Setting Tool1114Admin ToolsAny moving objects detected are shown with contour lines. If it is smaller than [Change Ratio (%)], co

112[Clear detection area/line] Clear the detection area/line of the detection setting selected. It cannot be cleared in camera tampering detection.[Co

113Admin Tools4This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer(1) [Download] Download log files from

114(13)[Date & Time]Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Sp

Log Viewer1154Admin Tools Saving a Log to a File/Opening a Saved LogHow to SaveClick [Save to local file] and save using the [Save As] dialog box.How

116This utility manages video recorded on a memory card. It allows you to play back recorded video and download it to a computer, display a video list

Recorded Video Utility1174Admin ToolsConfirming Recorded VideoThe video list displays the following information:[Date & Time]Displays the date and

118Downloading VideoDownload video recorded on a memory card to a computer.Click [Browse] to specify a folder.The video is downloaded to the specified

Recorded Video Utility1194Admin ToolsSlider/Playback ControlDrag the slider to change playback position.The following buttons can also be used for pla

12Control for Admin ... 121Using Control for Admin...

120[Open Video folder]Open the folder storing the selected video. Double click the video file in the folder to play it back.Note• To play back H.264 v

121Admin Tools4This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Set

122

Chapter 5Admin Viewer/VB Viewer❏ Differences between the Admin Viewer and the VB Viewer❏ User Authorities and Camera Control Privileges❏ Viewer Startu

124Accessing this viewer via a web browser allows you to display video and operate the camera. Two types of viewer are available, the Admin Viewer and

Overview of Viewer1255Admin Viewer/VB Viewer[Administrator] This user is given all authorities. The user name is fixed to “root”.The Administrator can

126Launching the ViewerNoteYou can also launch the Admin Viewer from the Camera Management Tool. For details, please refer to the “Camera Management T

127Admin Viewer/VB Viewer5Display Screens of Admin ViewerThe following gives an overview of the functions of buttons, boxes and other screen elements

128(11)[Obtain/Release Camera Control] buttonThis button is used to obtain/release the camera control privileges.(12)Information FieldInformation mess

How to Operate the Viewer1295Admin Viewer/VB Viewer(5) [Reconnect] buttonThe camera is reconnected. (6) [Audio Reception] buttonDisplays the Receive A

Chapter 1Before Use❏ Camera Features❏ Software Information❏ Operating Environment and Precautions

130Controlling the CameraObtain camera control privileges before carrying out the following operations. These operations can be carried out in both th

How to Operate the Viewer1315Admin Viewer/VB Viewer Use Area Zoom/Drag to Move You can drag on the video display area to zoom in and out, and change

132Note• In the Admin Viewer, you can also control the zoom with the Camera Control button (p. 139). • If [Digital Zoom] is set to [Enable] in [Camer

How to Operate the Viewer1335Admin Viewer/VB Viewer Viewer PTZViewer PTZ uses the digital zoom function to enlarge part of a video without using the

134 Exiting Viewer PTZClick the [Viewer PTZ] button again. The Viewer PTZ panel closes and Viewer PTZ is exited. Cropping and Displaying Part of Vide

How to Operate the Viewer1355Admin Viewer/VB ViewerThe preview frame size can be set to any of five sizes (the changed size is displayed under [Video

136*1 When the [Enable H.264 reception] checkbox is checked in Admin Viewer > Control for Admin > [Video Reception] (p. 144), H.264 video sizes

How to Operate the Viewer1375Admin Viewer/VB ViewerYou can move any panel by clicking the title bar and dragging it to the desired position.  Getting

138Checking InformationThe following icons will appear depending on the content of the information displayed.NoteFor details on the messages, see “Lis

139Admin Viewer/VB Viewer5The operations and settings that can be performed only in the Admin Viewer are explained. Using Control for AdminWhen you ha

14This camera integrates both camera and server functions into a compact network camera.*1 The video quality of the VB-S805D/VB-S905F is 1.3M.*2 For t

140 Setting the Smart Shade ControlThe smart shade control function differs from backlight compensation in that only dark areas are brightened while

Performing Operations and Settings in the Admin Viewer1415Admin Viewer/VB Viewer Setting the Exposure(1) Exposure ModeSelect from [Auto], [Manual], [

142 Setting White Balance(1) [Auto] The white balance is adjusted automatically. (2) [Light Source] Select the light source from the pull-down menu b

Performing Operations and Settings in the Admin Viewer1435Admin Viewer/VB Viewer Selecting the External Device OutputYou can control external device

144(4) [Register]Register the auto control settings. Adjusting Image Quality(1) [Noise Reduction]Select [Mild], [Standard], or [Strong] for the noise

Performing Operations and Settings in the Admin Viewer1455Admin Viewer/VB ViewerExample:Setting 1: Image Detection status ONOther settings: Image Dete

146

Chapter 6Appendix❏ Memory Card Access❏ Modifiers❏ Troubleshooting❏ List of Log Messages❏ List of Viewer Messages❏ Restore Default Settings❏ List of Fa

148You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 3 Setting Page”, “[Memory Card] Mem

Memory Card Access149Appendix6Note• A folder is created once per hour.• If the time difference is added to the starting and ending times, it will equa

151Before UseInstalled Software Admin Viewer/VB Viewer (See Chapter 5 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which c

150According to the setting item, you can specify parameters using modifier “% characters”.Note• A runtime error will occur if the specified name does

Modifiers151Appendix6 Available ModifiersThe modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 54) [Parameter (

152Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a lo

Troubleshooting153Appendix6The camera cannot be controlled. • If you connect the Admin Viewer as an administrator, you will have exclusive possession

154Log Messages on the CameraLog messages are classified into the following types.NoteIf no content is recorded in a log for approximately two hours,

List of Log Messages155Appendix6 Application (Uploader) MessagesA004 Starting and stopping of uploader [info] A040 Number of uploads (MAIL) [notice]

156A470 Uploader initialization failed [crit]  Application (Audio Server) MessagesB001 Starting and shutdown of audio server [info] B011 Audio client

List of Log Messages157Appendix6V200 Video input warning [warning] V300 Video input error [err] V320 Internal error in intelligent service [err] V321

158V420 Could not start intelligent service [crit] V421 Intelligent service error [crit]  Application (Memory Card) MessagesM001 Starting and stoppin

List of Log Messages159Appendix6 HTTP Server MessagesH143 User name specification error [notice] H144 Password specification error [notice] H201 Time

16 RM-VThis additional license lets you install RM-64/RM-25/RM-9 RM Manager and Viewer on multiple computers. Purchase the license to be able to view

160S307 Error on saving settings [err] S310 Working error in event service [err] S311 Working error in external input/output service [err] S312 Workin

List of Log Messages161Appendix6R003 RTSP PLAY request received [info]R004 RTSP TEARDOWN request received [info]R005 Starting multicast [info]R006 Sto

162R107 Insufficient resources [notice]R301 Distribution communication error [err]R302 Parameter acquisition failure [err]R303 Metadata distribution i

1636AppendixMessages Displayed in the Information FieldMessages displayed in the information field of the viewer are classified into the following thr

164Failed to get camera control privileges. The request for camera control privileges was denied because the camera was being used by the Admin Viewe

1656AppendixIf you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first.It is recomme

166There is no on/off switch on the camera. Turn the camera on and off by plugging in or unplugging the LAN cable (PoE power supply).The reset switch

1676AppendixList of Factory Default SettingsItem Setting• User Name (Administrator ID) root• Administrator password•LANLAN Interface AutoMaximum Pa

168Color Saturation 4Haze Compensation DisableHaze Compensation Level 4Day/Night Day Mode• Camera ControlDigital Zoom DisableAGC Limit 5Smart Shade C

List of Factory Default Settings169Appendix6Frame Rate (fps) 30I Frame Interval (sec) 1Common to all models• On-screen display Date display Disable

Camera Software171Before UseRM-Lite (Please refer to the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications fo

170User NamePASV Mode EnableFile Upload PathFile Naming YYMMDDHHMMSSmsSubdirectory Name to CreateFile Name to Create image.jpgFile Name to Create vide

List of Factory Default Settings171Appendix6•Timer 2Timer Event DisableStart Time 00:00End Time 00:00Repeat Interval NoneVideo Record DisableE-mail No

172 20: / 128 Yes•IPsecIPsec Auto Key Exchange • Auto Key Exchange Settings IPsec SA Encryption Algorithm AES->3DESIPsec SA Authentication Alg

List of Factory Default Settings173Appendix6Security Gateway IPv4 AddressSecurity Gateway IPv6 AddressDestination Subnet Mask Length 16Destination Pre

174SA AH SPI (inbound) • CertificatesCertificate Status Not InstalledCountry (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit

1756AppendixSpecificationsCameraImage Sensor 1/4.85 type CMOS (primary color filter) 1/3 type CMOS (primary color filter)Number of Effective Pixe

176Exposure Auto/Auto (Flickerless)/Auto (Flickerless 2)/Auto (Shutter-priority AE)/Manual (Shutter Speed, Gain)White Balance Auto/Light Source (Dayli

Specifications177Appendix6Audio Compression MethodG.711 µ-law (64 kbps)Audio Communication MethodSound Transfer Protocol by CanonPrivacy Mask Number o

178*1 (W): maximum wide angle, (T): maximum telephoto*2 Values represent streaming performance from the camera. The frame rate may be reduced due to

1796AppendixNumerics802.1X Authentication ... 69AAbandoned Object Detection ... 109Acces

18For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon We

180External Device Input ...59, 144External Device Name ...47External Device Outp

Index181Appendix6Network ... 38Network Address/Subnet ...

182VVB Viewer ...123, 128Video Distribution ...62, 124Video Format

BIE-7020-003 © CANON INC. 2018

191Before UseNotes on Use When the [Windows Firewall] Function is EnabledWhen the Camera Management Tool is started, the [Windows Security Alert] dial

2Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. For indoor use only.This Operation Guide explains the camera

20The [Trusted sites] dialog box appears.Note• Clear the [Require server verification (https:) for all sites in this zone] check box if it is selected

Notes on Operating Environment211Before Use Enabling the Sound Function to Use AudioIn Windows Server 2008/Windows Server 2012, the sound function is

22

Chapter 2Initial Settings❏ Preparing the Camera for Use❏ Installing the Necessary Software❏ Initial Settings❏ Access the Top Page of the Camera to Ch

24▼▼▼▼▼▼Preparing the Camera for UsePerforming Initial Settings for the CameraBefore installing the camera, read this chapter and use the Camera Manag

Preparing the Camera for Use252Initial SettingsOperatingIf an error message appears or the camera fails to operate correctly, see the error message an

26Install the following software to perform initial settings for the camera.• Camera Management Tool: Software required for performing initial camera

Installing the Necessary Software272Initial SettingsThe Camera Management Tool icon appears on the desktop.

28To use a camera, it is necessary to first set the administrator password for the camera, then configure the network settings, and then connect the c

292Initial SettingsWhen initial camera settings are complete, access the camera with the Camera Management Tool and check if video can be viewed prope

Introduction3Legal NoticeIn some cases, camera monitoring may be prohibited by law or regulation, the details of which differ by country. Before using

30The factory default user name and password are:User Name: rootPassword: Set your own password when accessing a camera for the first time.The user na

Access the Top Page of the Camera to Check Video312Initial Settings

32

Chapter 3Setting Page❏ Administrator Password and Network Detailed Settings❏ Camera Date and Time Settings❏ Camera Name and Initial Camera Settings Re

34From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from

Setting Menu35Setting Page3ImportantNotes on Use with Internet Explorer 8/9/10/11If the pop-up is blocked and an information bar appears when attempti

36The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 29).For d

Accessing the Setting Menu37Setting Page3 Returning to the Setting MenuClick [Settings menu] at the top right of each setting page to return to the S

38Administrator Password(1) [Password] Set the administrator password. Up to 15 (single-byte) ASCII characters (space or printable characters) can be

[Network] Setting Administrator Password, LAN, IP Address, DNS, etc39Setting Page3(5) [AutoIP]Set AutoIP to [Disable] or [Enable].(6) [IPv4 Address (A

4Open Source SoftwareThe product (camera and included RM-Lite) contains Open Source Software modules. For details, please refer to “ThirdPartySoftware

40(3) [Name Server Address (DHCP)]Select [Use DHCP] or [Use DHCP/DHCPv6] in [Auto-Setting of Name Server Address] to display the name server address a

[Network] Setting Administrator Password, LAN, IP Address, DNS, etc41Setting Page3SNMPv3 Server(1) [User Name] When [Enable] is selected in [SNMPv3],

42Current Date and Time[Date], [Time] The date and time currently set in the camera are shown. Setting(1) [Setting Method] Select from [Set manually],

[Date and Time] Setting Date and Time43Setting Page3Note• If [Synchronize with computer time] is selected, after clicking [Apply], [Setting Method] wi

44Camera Name[Camera Name] Be sure to enter [Camera Name (alphanumeric characters)].Up to 15 ASCII characters (spaces and printable characters) may be

[Camera] Setting Initial Camera Settings and External Device Name45Setting Page3[Center-Weighted] The entire screen is metered by focusing on the cent

46[Auto]Automatically uses haze compensation.(11)[Day/Night]Set Day/Night mode to [Auto], [Day Mode] or [Night Mode] when the camera starts.You can al

[Camera] Setting Initial Camera Settings and External Device Name47Setting Page3(4) [Haze Compensation Strength (Auto)]Select [Mild], [Medium], or [St

48All Videos(1) [Video Size Set]Select the set of video sizes used by the camera from [1920 x 1080 / 960 x 540 / 480 x 270], [1280 x 720 / 640 x 360 /

[Video] Setting Video Size, Quality and Frame Rate49Setting Page3(2) [Bit Rate Control] Select [Do not use bit rate control] or [Use bit rate control]

5User ManualsThe following describes the different camera user manuals.In the Setup CD-ROM, the recording software RM-Lite (see “Chapter 1 Before Use”

50(4) [Time display] Select whether to enable time display over video. If [Enable] is selected, display time information will be displayed over video.

513Setting PageRTP Server(1) [RTP]Set RTP to [Disable] or [Enable].(2) [RTSP Authentication Method]Set the RTSP authentication method to [Basic Authen

52distribution is confined to the local segment only and cannot be distributed by the router.(6) [Audio Transmission]Set RTP streaming audio transmiss

533Setting PageGeneral Upload(1) [Upload] Select [Upload Disabled], [HTTP Upload] or [FTP Upload] for the upload method.(2) [Video Format]Select the [

54– From the Intelligent Function Setting Tool [Event] tab > disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (p. 1

[Upload] Setting HTTP/FTP Upload and E-mail Notification55Setting Page3[User Setting] Video is uploaded according to the file naming method specified

56Video Server(1) [Maximum Number of Clients] Set the maximum number of clients that can be connected to the camera at the same time. Up to 30 clients

[Server] Setting the Video Server, Audio Server, HTTP Server, FTP Server and WS-Security57Setting Page3HTTP Server(1) [Authentication Method] Set the

58Video Record Setting(1) [Video Record Action]Select the destination of a video recorded when an event occurs. To record to a server selected on the

[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer59Setting Page3(8) [Ongoing ON Event Operation]Select the operat

6The following items must be observed when using the camera.If they are not observed, injury, death and/or property damage may occur. Read the followi

60open, and an inactive event occurs when the terminals close.(3) [Active Event Operation] Select the operation to be performed upon an active event.

[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer61Setting Page3(8) [Day/Night Mode Switching]Select the Day/Nigh

62Administrator PasswordFor details on [Password] and [Confirm Password], please refer to [Network] > [Administrator Password] (p. 38) .[Administra

[Access Control] Setting User Access Privileges63Setting Page3NoteIf the same address is duplicated, the policy for the address that appears highest o

64IPsec (1) [IPsec] Key settings for use with IPsec can be selected as [Auto Key Exchange] or [Manual].Auto Key Exchange Settings(1) [IPsec SA Encrypt

[IPsec] Setting IPsec65Setting Page3NoteIf auto key exchange is used, it will take approximately 5 to 10 seconds before communication with the camera

66z If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set. (1

673Setting PageCertificates(1) [Create Self-Signed Certificate] After entering each of the following settings, click [Exec] to create a self-signed ce

68(6) [Display Server Certificate Details] Click [Exec] to view the details of the server certificate. (7) [Display Self CA Certificate] Used for the

693Setting Page802.1X Authentication(1) [802.1X Authentication]Set 802.1X authentication to [Disable] or [Enable].If [802.1X Authentication] is set to

Safety Precautions7Precautions for Use Precautions for Use of Built-In Camera Functions and Included SoftwareNotes on Cleaning Warning • If you discov

70(5) [Delete Certificate]Deletes all installed CA certificates, client certificates, and client private keys. Only “CA Certificate” is displayed when

713Setting PageMemory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the memory c

72NoteThe quick formatting method is used.Memory Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unm

[Memory Card] Memory Card Operations and Settings73Setting Page3NoteFor accessing files saved to the memory card, see “Memory Card Access” (p. 148). I

74(1) [LAN] LAN interface, maximum packet size settings (p. 38)(2) [IPv4] IP address, IPv4 settings, etc. (p. 38) (3) [IPv6] Settings regarding IPv6 (

753Setting PageDevice Information[Model Name], [Firmware Version], [Serial Number], [Build Number], [MAC address] Displays information about the curre

76For details on log messages, see “List of Log Messages” (p. 154).(2) [Notification Level]Select [Error], [Errors and warnings], or [All] for the log

773Setting Page(1) Video Display AreaDisplays video currently captured by the camera.(2) [Resize] buttonEach time this button is clicked, the screen s

78

Chapter 4Admin Tools❏ Privacy Mask Setting❏ Panorama Image Registration ❏ View Restriction Setting ❏ Camera Preset Setting❏ Intelligent Function Set

8MaintenanceTurn off the power before cleaning the camera.  Cleaning of Exterior1 Dampen a soft cloth with water or diluted neutral detergent and wip

80Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs.Admin ToolsThis is the t

Admin Tools Overview814Admin ToolsPreset Setting ToolA tool that lets you set presets and the home position visually. You can make the desired setting

82Launching the Admin ToolsThe Admin Tools can be launched from the top page of the camera.A user authentication window appears.The Admin Tools top pa

83Admin Tools4A tool that lets you cover certain areas on the camera video with privacy masks.When the camera is panned, tilted, or zoomed, the privac

84such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched.(6) [Control for Admin] bu

Privacy Mask Setting Tool854Admin Tools (1) Privacy Mask AreaEnabled privacy mask areas are shown filled with color. Disabled privacy mask areas are

86Changing/Deleting a Privacy Mask AreaHow to ChangeClick the privacy mask area you want to change in the registered privacy mask display area (captur

87Admin Tools4A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoo

88Display Screens of Panorama Creation Tool(1) [Load from camera] Show the panorama image saved in the camera. (2) [Save to camera] Save the currently

Panorama Creation Tool894Admin Tools- Users not connected via RTP• When a small value is entered for [Maximum Frame Rate: Video Transmission] under [V

9Table of ContentsIntroduction ... 2Dis

90View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit

View Restriction Setting Tool914Admin ToolsDisplay Screens of View Restriction Setting Tool(1) Video Display AreaThe video currently captured by the c

92(10)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved i

View Restriction Setting Tool934Admin Tools• The pan and tilt ranges vary depending on the zoom ratio (view angle). • If the view restriction will be

94A tool that lets you set presets and the home position. You can set up to 64 presets (VB-S30D/VB-S31D) and the home position while viewing the previ

Preset Setting Tool954Admin ToolsDisplay Screens of Preset Setting Tool(1) Video Display AreaThe video currently captured by the camera is shown. Pan,

96• [Focus Mode] Select [Auto], [Manual], or [Fixed at infinity] for the focus mode of the camera. (p. 140) • [White Balance]Set the white balance of

Preset Setting Tool974Admin ToolsIf you click on the panorama screen, the preview frame will move to center on the clicked point.The settings are refl

98 Specifying Detailed Settings If you want to fine-tune the camera angle or to adjust the video, etc., click [Detailed Settings] and specify the det

Preset Setting Tool994Admin ToolsPreset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set.  [Preset Tou