
When You Cannot Print
5
6-5
Cannot print from a NetWare
®
network.
Problem 1: The LAN port and network cable are not connected correctly.
Solution: Check the following points then cycle the printer off and on.
Make sure that the correct type of cable is used to connect the printer to the
network. Cycle the printer off and on then try again. (ÆSetup Guide)
Problem 2: The NetWare
®
network is not set correctly.
Solution: Check the following points:
• Make sure that the NetWare
®
file server is running.
• Make sure that sufficient disk space is available on the NetWare
®
file
server. If sufficient space is not available, then large print jobs cannot
execute.
• Start NWADMIN, or PCONSOLE and confirm (1) that the print service
is set correctly, and (2) that the print queue has been enabled for use.
(ƓSetting NetWare
®
Print Service” P.4-6)
• Make sure that the network settings for the printer are correct.
(Æ “Setting the Printer Frame Type” P.4-3, “Setting NetWare
®
Printer
Protocol” P.4-11)
Check the following important points:
• Confirm that the Frame Type selection specifies an enabled frame type.
Problem 3: The computer settings are not correct on the computer used for printing.
Solution: Check the following points:
• Make sure that the correct printer driver has been installed. In order to
perform print jobs, the correct printer driver must be installed for each
operating system. (Æ Setup Guide)
• Make sure that correct printer port has been selected for the printer to be
used for printing. In the Control Panel open the Printer folder and then
check the connection with the Properties command in the File menu.
Problem 4: A print job data stream cannot be sent from the NetWare
®
server to a
printer in another subnet.
Solution: When a print job data stream is sent from the NetWare
®
server, the data is
sent in the NCP burst mode, and the data transfer to a printer on another
subnet may fail, depending on the network environment that you are using.
In this case, at the printer protocol setting, set the NCP burst mode to off.
Problem 5: When using the Queue Server Mode, the Printer Type setting appears set
for Parallel.
Solution: Select Other/Unknown for the Printer Type setting.
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